Richs Blog
A passionate marketers point of view

Taking apart Ad Age story one story line at a time

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When it comes to antiquated media perhaps no publication represents old traditional marketing and media thinking than Ad Age. Sure they have stories once in a while about social media and brand but somehow these stories are more about PR than connecting the dotted lines to ROI and brand objectives. Now Ad Age would have us believe that consumers don't trust friends on social media sites. Without an understanding of how consumers use social media in shopping this story is just more hot air without substance. Read More...
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The mistaken belief that social media is going to save your brand

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70% of marketers planned to increase social media spending and IAB, reported that 28% of marketers will shift their budgets from traditional towards digital in 2010, with 66% increasing their digital marketing spend overall. I'm glad that digital is finally getting some much needed recognition but if marketers think that social media is going to save their brands they are sadly mistaken. Read More...
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A public relations nightmare

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This has been a public-relations nightmare for Toyota, as its brand name has been synonymous with quality and reliability. Crisis management does not get any more woeful than this and the cost of this bungling so far—the initial $2 billion recall and the loss of 17% of share value since Jan. 21, when the gas-pedal recall was announced—is only a down payment on the final tally. Read More...
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What's next for social media? You already know

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More and more "experts" are posting their theories about where social media is heading but the truth is that you already know where social media is going; just think where most relationships go. Read More...
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Marketers: It's women ! It's always been about women !

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Whats wrong with this picture ? 85% of all brand purchases are made by women but only 3% of Creative Directors, at ad agencies, are women. Maybe one of the reasons that most marketing sucks is because men are clueless on how to add emotional value when it comes to marketing and branding ? Read More...
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Microsoft: A lesson in crushing innovation

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Microsoft has become a clumsy, uncompetitive innovator. Its products are lampooned, often unfairly but sometimes with good reason. Its image has never recovered from the antitrust prosecution of the 1990s. Its marketing has been inept for years; remember the 2008 ad in which Bill Gates was somehow persuaded to literally wiggle his behind at the camera ? Here are some lessons from a former Microsoft insider on how to stifle innovation. A great former insiders view of why Microsoft is in trouble.
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Marketers need to be agents of change

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If you chose a job where you go through the motions and do what people tell you to do don't be surprised if you find that you have a "job" and not a career. We spend way too much time at work to hate Monday's but there are a lot of marketers out there who spend time doing and redoing Power Points instead of taking intellectual risks and asking "why are we doing this & how can we do it better?"

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Apple iPad: It will happen

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I was a little disappointed with the introduction of the Apple iPad primarily because it didn't have FLASH, does not allow multitasking and does not have a stylus. But all that will be resolved and if Apple follows history the iPad in 2-3 years will be priced at $199-$299 and it will be flying off the shelf. Read More...
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When marketing is not accountable

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Awareness does not translate into business objectives. Those annoying Geico and Progressive auto insurance TV ads have been running for a long time and it seems on every channel yet Geico has only increased its market share 0.8% and Progressive has only increased 0.2% since January 2008. Oh, by the way, the Progressive girl has over 271,000 Facebook fans.
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Why is most marketing today so bad ? No artists

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The recession is responsible for a lot of bad marketing. No, I don't mean bad marketing programs, I mean that there are way too many people who have become fearful employees. They often don't have a voice in what they do, they are underpaid and stressed out. Marketing is struggling because during times of change organizations need people who can create new ideas rather than just execute bad ones.
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Facebook: Consumers locked into technology ?

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Facebook is keeping the allegiance of millions of users because of a concept called "technological lock-in." In other words, the site has become an essential part of their lives. Technological lock-in is the idea that the more a society adopts a certain technology, the more unlikely users are to switch. Its the reason why the QWERTY keyboard layout, devised for typewriters in the 1870s, is still the standard despite the development of several more logical configurations.
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Website analytics: most marketers still clueless ?

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To most marketers website analytics are the abyss and who can blame them. Too often website metric reports are a jumble of data that could mean most anything. In order to truly leverage website metrics the website dashboard should tell a story and clearly identify areas of opportunity.
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